CANCELLATION & REFUNDS
Cancellation & Refund Policy
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Free Trial
- ✓New customers get a 30-day free trial. No credit card is required to start.
- ✓You will not be charged during the trial. Nothing is billed automatically when the trial ends, because we do not hold your card.
- ✓If you choose to subscribe during or after the trial, billing begins when you subscribe — see below.
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How to Cancel
- ✓Cancel any time, in seconds, from your Muveflow account settings, or by contacting support via muveflow.com/contact-us or +1 (404) 981-4997.
- ✓There are no long-term contracts, no cancellation fees, and no phone call required to cancel.
- ✓When you cancel, your subscription stays active until the end of the current paid billing period, and you will not be charged again.
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Billing and Renewals
- ✓Paid subscriptions are $99 per month, charged in advance for each monthly period to the payment method on file.
- ✓Each period renews automatically at the then-current price until you cancel. We will email you in advance of any price change (at least 30 days before it applies).
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Refunds
Subscription fees are non-refundable — including partial months, unused time, or unused features — except in these cases:
- ✓Where a refund is required by law.
- ✓If Muveflow terminates your account without cause, we refund prepaid fees for the period after termination.
- ✓Duplicate or erroneous charges by us are always refunded in full.
If you believe you were charged in error, contact support within 30 days of the charge and we will make it right.
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Your Data After Cancellation
- ✓After your paid period ends, you have 30 days to export your data from the Service. After that, your data may be deleted from active systems, as described in the Terms of Service.
- ✓Cancelling Muveflow does not affect your accounts with connected providers (such as Stripe, Square, PayPal, or QuickBooks Online); those remain governed by your agreements with them.